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One Team Logic ltd.

“MyConcern has completely changed the way we record and manage safeguarding and child protection in our school.”


Gladsone Primary School, Barry

Age Range
4-115-77-11

“I’d never heard of MyConcern before, but as soon as I saw it, I knew it was something that I had to have in my school!”

The Challenge

Gladstone is a large inner-city school in Barry with around 430 pupils. We have some challenging children here and a high level of children on free school meal plans. Previously we used a paper-based system to record well-being concerns and staff recorded everything in log books. It was a very clumsy system, which did not allow for high level reporting and spotting trends.

The Solution – MyConcern

I wanted a system which would be highly secure and instantly accessible. I was incredibly impressed with the ease of reporting a concern, the level of security within MyConcern and how the system supported a holistic approach to safeguarding.
Any staff member, including pastoral or support staff, can access the system to update any small bit of information (that might prove to be important later on) and it just gives you peace of mind and security that you are not missing anything about a child that you are caring for.

“It’s the single most important system we have in school. As a Headteacher where safeguarding and child protection is paramount, it’s invaluable. It’s also superb value for money.”

Caroline Newman, Headteacher

Implementing MyConcern

Any staff member, including pastoral or support staff, can access the system to update any small bit of information (that might prove to be important later on) and it just gives you peace of mind and security that you are not missing anything about a child that you are caring for. One of the best things is the fact you are paper-free and that information is safe and secure.

The Outcomes

MyConcern ensures that every aspect of a child is logged, supporting us to really understand what that child lives with and the impact on them in school. It helps staff working with our most vulnerable children to really understand, have empathy and to support them. We recognise that we cannot ‘fix’ experiences, but we can validate emotions and help a child to work through, come to terms with, or resolve trauma that they may still be experiencing.

  • Creates a team around each child
  • Peace of mind that nothing is being missed
  • Builds a comprehensive overview of each pupil
  • Enables staff to understand, empathise with and support vulnerable pupils
  • Safeguarding Leads can easily see a pupil’s history, aiding decision making
  • Information can be securely shared with trusted agencies (e.g. Social Services)

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